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Shipping & returns

Return Policy

– If you are not 100% satisfied with your purchase, you can return your order to us within 30 days of the shipping date. for a refund, exchange, or store credit. 

– Shipping charges are not refundable. Returns must be unworn, in the state you received them, and in the original packaging.

– SevenTwoDenim monitors returns to identify potential misuse or abuse of our return policies and reserves the right to refuse service to anyone.

 

For USA Orders:

We offer free Exchanges for Domestic orders and free return shipping on orders totaling $75 USD or more, after discounts are applied and not including tax. 

 

 

NOTE: If your original order was over $75 and qualifies for free return shipping, you will be credited back the cost of return shipping.  

 

For International Orders:

We are unable to process returns for orders outside the continental U.S. via our online return application. If you need a replacement, you can place a new order online or send your return to the address below.  For more questions about a return please contact SevenTwoDenim Customer Service via email at [email protected] or via phone at 1-213-222-7598 Note: Customers must cover the cost of International return shipping.

 

SevenTwoDenim

2358 Robertson Blvd.

Los Angeles, CA 90034

 RETURN INSTRUCTIONS 

– Carefully repackage your items back into your shipping box along with your packing slip, and seal your package with packing tape. We recommend making a copy of your packing slip for your records.

– Deliver your package via your preferred shipping service. Please use a trackable/insured shipping method/carrier. Sorry, we cannot accept COD returns.

– Ship to: SevenTwoDenim,  2358 Robertson Blvd. Los Angeles, CA 90034

– We will not be held responsible for any items that are lost during the return process unless a tracking number with proof of delivery is provided.

-Returns and exchanges can take 5 to 7 business days to process, once the package is received.

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